The American Orthopaedic Association is currently in search of qualified individuals to join the AOA team. The following position(s) are currently available. Interested applicants can send a cover letter and resume to jobs@aoassn.org.

Position Title: Associate Education Manager (exempt)

Position Title: Associate Manager, Integrated Marketing & Communications (exempt)

Associate Education Manager

This position is responsible for managing and executing aspects of the AOA’s Council of Orthopaedic Residency Directors (CORD) program and other academic initiatives.  The Associate Education Manager is required to be a team player and a hands-on implementer.

The AOA seeks an individual who thrives in a fast-paced, high volume work environment and is a professional who works collaboratively with a diverse group of staff and members to create and manage cross-organizational, integrated strategies for project completion.  The individual will have excellent written and oral communication skills, critical thinking abilities, precise attention to detail, and enthusiasm for customer service as it fulfills the mission of the AOA/CORD and supports excellence in orthopaedic surgery  graduate medical education.

Primary duties and responsibilities include, but are not limited to:

Committee Oversight
Serves as staff liaison to the CORD Education Sub-Committee and all other sub-committees, taskforces, workgroups, projects and initiatives required to fulfill academic objectives for the organization.

    • Provides proactive support, recommendations and research to advance the actions and decision making of the committees and related programs.
    • Works with committee members, staff, and AOA leadership to develop educational programming.
    • Develops an editorial calendar for the monthly CORD Report (e-newsletter). Works with the physician managing director and volunteers to curate content.
    • Researches, solicits, writes, and edits content appropriate for academic articles/newsletters, website content, and programming summaries.

Program Development & Management

    • Management of the CORD membership database and initiates reporting/data analysis to grow the membership. Management of the database includes the ability to initiate new ways to fulfill/expand membership benefits and consider ways the CORD membership relates to other AOA programs/membership.
    • Oversee the CORD and Education email inboxes and provide timely responses to maintain open lines of communication for maximum customer service.
    • Develops (in collaboration with member volunteers), plans, and executes in person conferences, webinars, and other educational activities.
    • Manages agenda development, speaker selection/contracts, prepares meeting materials, and provides overall project management through event completion.
    • Oversees abstract submission process for all AOA programming. Is responsible for adhering to ACCME guidelines and submitting documentation required by CME provider.
    • Works on special academic projects/initiatives such as the eSLOR (electronic Standardized Letter of Recommendation) or ORIN (Orthopaedic Residency Information Network).
    • Manages the survey submission process
    • Facilitates JBJS publication of annual top CORD abstracts

 

Responsible for Cross Departmental Integration of Program Components

    • Works with Meetings team to organize logistics for academic programming.
    • Collaborates with Membership staff to oversee annual CORD dues renewal process and tracks membership retention/recruitment. Proactively contacts sites for support and to drive revenue through membership related activities.
    • Responsible for providing headquarters staff with needed information to appropriately answer inquiries.
    • Collaborates with development staff to provide descriptions, content and other needed background and reporting in order to obtain external funding for academic activities.

 Financial Accountability & Administrative Management

    • Responsible for file management, budget development and fiscal management of areas of defined responsibility, especially as the budget relates to educational activities.
    • Establish and maintain updated policies and procedures related to duties.
    • Understands, communicates and advances overall AOA strategic objectives.

Knowledge, Skills and Abilities:  the specific minimum competencies required for job performance

Education:                      Bachelors’ degree required.

Experience:                    3-5 years progressive management experience required.  Past association management experience, proven experience working with healthcare professionals, and knowledge of continuing medical education (CME) a plus.

Specific Skills:

  • Demonstrated project management skills and fiscal responsibility for multiple projects required. Strong organization/prioritization skills and ability to coordinate a high volume of details and a variety of projects necessary.
  • Committee management/leadership skills required.
  • Excellent customer service, problem-solving and interpersonal skills with ability to work independently as well as part of a team are expected.
  • Excellent written, with high attention to detail, and verbal communication skills required.
  • Experience in Microsoft Office tools. Experience with Salesforce, WordPress, and GoToWebinar (LogMeIn) preferred.

Working Conditions/ Travel:  Moderate: 10-15 days out-of-town travel plus approximately 5 in-town weekend meetings.  Approximately 10-12 evening conference calls.

Associate Manager, Integrated MarCom

The Associate Manager of Integrated Marketing and Communications has overall responsibility for the development and implementation of integrated marketing and communication strategies and ensuring that AOA’s electronic efforts effectively meet the marketing and branding objectives of AOA and its programs.  

The AOA seeks an individual who thrives in a fast-paced, high volume work environment and is a professional who works collaboratively with a diverse group of staff and members to create and manage cross-organizational, integrated strategies for project completion.  The individual will have excellent written and oral communication skills, critical thinking abilities, precise attention to detail, an enthusiasm for customer service, is resourceful, and takes initiative.
 

Committee Support 

  • Serves as liaison to the Technology and Communications Subcommittee. Participates in other committees/taskforces to help support promotional efforts and achieve revenue goals. 
  • Provides data analysis and statistical details to demonstrate the success of AOA’s social media outreach and website trends. 
  • Makes recommendations to committees on new digital approaches as determined appropriate. 
  • Develops an editorial calendar for e-newsletters. Works with volunteers to curate content.  
  • Creates agendas and prepared minutes in support of Committee meetings. 

Social Media and Website Management 

  • Writes and oversees digital content to communicate and advance overall AOA strategic objectives. 
  • Provides reports, analysis, evaluation, and recommendations for website activity/engagement and e-mail marketing campaigns 
  • Manages website maintenance process, ensures accuracy and functionality throughout site, updates content, and reviews SEO. Tags content for cross promotions. Monitors and analyzes site performance (e.g. traffic, conversions).  
  • Works with internal and external stakeholders to ensure website content aligns with association needs. 
  • Uses social media channels to drive results.
     

Project Management 

  • Develops schedule and organizes interviews for podcast episodes.  
  • Participates in interviews, edits files, and publishes episodes.  Provides reports to key stakeholders and explores new opportunities to expand podcast reach. 
  • Serves as gatekeeper 

Marketing 

  • Produces high-quality e-communications and marketing materials for AOA members and non-members. This includes, but is not limited to the AOA News, AOA This Week, podcasts, and other publications, special e-mail messages, and videos as needed to support the strategic objectives of the organization. 
  • Conducts research and serves as a conduit for requisite market research and information to support the marketing goals and objectives for key AOA products and services. 
  • Provides design support as needed for such marketing elements as landing pages and banners. 
  • Develops e-marketing collateral as needed to include production and distribution of broadcast emails. 
  • Makes recommendations for ways to improve the effectiveness of AOA’s electronic marketing programs both in terms of audience appeal and efficiencies of internal processes. 
  • Collaborates with Senior Manager and other program/development staff to create and curate content for distribution to membership segments: 
  • Serves as gatekeeper for e-communications being sent to members. 
  • Overseas mobile app push notifications 
  • Assists with target audience determination and list production 
  • Works with Senior Manager and other staff in support of Annual Meeting.  Responsible for signage, collateral, and other supporting campaign materials. 

 Financial Accountability & Administrative Duties 

  • Establishes and maintains updated policies and procedures related to duties 
  • Budget development and fiscal performance within Development and Marketing/Communications 
  • Performs other duties as assigned 

 Qualifications:  

  • Bachelor’s degree or relevant work experience 
  • 2-4 years progressive experience in a non-profit organization 
  • Strong computer skills including proficiency in using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher), and social media (Instagram, Twitter). Knowledge of WordPress and Salesforce and Pardot preferred. 
  • Must be highly self-directed, well–organized, detail–oriented, disciplined, able to multi-task and comfortable completing tasks with minimum supervision 
  • Strong organization/decision-making/time management skills to effectively adhere to shifting priorities and deadlines 
  • Ability to work under pressure with an eye on the big picture and attention to details 
  • Exceptional written and verbal communication skills, willingness to learn, and a strong work ethic are a must 
  • Applicants must exhibit professionalism, strong interpersonal skills, and the ability to engage with individuals at all levels  

 Working Conditions/ Travel:  Moderate: 10-15 days out-of-town travel plus approximately 5 in-town weekend meetings.  Approximately 10-12 evening conference calls. 

Benefits Package

The AOA offers an extensive benefits package including:

  • Paid Time off (PTO)
    • PTO begins to accrue immediately. This can be used for vacation, sick time, personal time, etc.
  • Eight (8) Paid Holidays
  • One (1) Service Day Per Year
  • Medical/Dental Coverage
  • Life Insurance
  • Long Term Disability Insurance
  • Short Term Disability
  • Bonus Option – After one year of employment based on performance.
  • Pension Plan – Pension contributions are made quarterly after 6 months of employment. This contribution is 10% of salary. Contributions to the pension plan are at the mandate and discretion of the Executive Committee.
  • Annual continuing education opportunity for professional development
  • 403B after 6 months of employment
  • Casual Dress
  • Summer Hours/Flex Hours/Remote Work

Telephone inquiries will not be accepted

Send cover letter and resume to jobs@aoassn.org